Waking Watch Services Prevent Fires
Safety and security are paramount concerns, especially in residential and commercial buildings. Waking Watch is a vital service designed to ensure the safety of occupants by providing continuous, around-the-clock monitoring for fire risks and other hazards.
ACG eases concerns by deploying proactive safety measures in buildings with identified fire risks, such as cladding issues or other structural vulnerabilities.
With our years in the security industry, we understand the importance of safeguarding lives and property. Our dedicated team of trained security professionals are committed to providing constant vigilance, ensuring that any potential hazards are identified and addressed promptly.


Our fire marshals/wardens are trained to:
- Detect fire and Call fire Service (999)
- Note and report hazards to the ‘responsible person’
- Remove any unsafe items stored inappropriately
- Checking the smoking areas are kept clean and ashtrays are emptied regularly
- Take the correct action in the event of a fire
- Record all details in a logbook
- Familiarise themselves with the designated assembly point
- Ensure that all fire-resisting doors are kept shut, and locked shut where required
- Ensure that escape routes are kept clear and can be always used effectively
- Provide assurance to residents of the building and direct them to fire escapes.
- Report any concerns to the ‘responsible person’ for the building or call 999
What we do:
- Respond to fire alarm systems
- Call the emergency services
- Alerting residents ASAP on operation of a smoke alarm
- Evacuate people from the area involved via practiced routes
- Ensure that anyone who is pregnant or with disabilities are appropriately assisted
- Conduct a floor sweep to ensure no one is left behind
- Knocking on each flat door and/ or using horns to alert residents
- Make themselves visible at the assembly point
Our guards receive industry led training to ensure they deal with every fire alarm activation as quickly as possible, informing the fire brigade immediately and keeping any potential losses to your business and the public to a minimum. Every alarm activation is treated with the same priority be it real or false and dealt with in the appropriate manner.
ACG is always Ready:- for one-off, ad-hoc, event cover, temporary, permanent, short-term, or long-term cover in the day or night or when your staff cannot make their shift.
